Shipping Policy
Shipping Policy
Thank you for choosing Blue Bird Crystals! We are committed to delivering your crystals and spiritual items safely and promptly.
Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing may take up to 5 business days. You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
Domestic Shipping (Brazil):
- Standard Shipping: 7-15 business days
- Express Shipping: 3-7 business days
International Shipping:
- Standard International: 15-30 business days
- Express International: 7-15 business days
Please note that delivery times are estimates and may vary depending on your location and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. We offer free standard shipping on orders over $100 USD.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey to your doorstep.
International Orders & Customs
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and are the buyer's responsibility.
Packaging
All crystals are carefully wrapped and packaged to ensure they arrive safely. We use eco-friendly packaging materials whenever possible to minimize our environmental impact.
Lost or Damaged Items
If your package is lost or arrives damaged, please contact us within 48 hours of delivery at support@bluebirdcrystals.com. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about our shipping policy, please don't hesitate to reach out to us at support@bluebirdcrystals.com.
